Congratulations! You have brought your home the most advanced device of this generation. From now, Alexa will be there to fulfill all of your commands. You just have to say its wake word and Alexa will start responding. Sometimes it might happen that you may face the issue of Alexa Not Responding.
Don’t worry as this issue is very common and there may be one or other reasons behind this problem. In the case, you have tried to fix the issue of Alexa not responding and still the issue will be there then you can take help from our technicians.
Why Alexa Not Responding Or Slow To Respond?
We are living in the world of technology and innovation and the Alexa device is one of the best examples. This smart gadget is capable of doing various tasks for you. Say it’s wake word and ask it to play music, or set any reminder.
Although it can perform thousands of different functions sometimes, it may start showing one or other issues. If the same is happening with you and you are facing any Alexa-related issues like Alexa Slow To Respond Or Echo Dot Not Responding then follow the steps that have been given below.
Several Reasons Behind Why Alexa Not Responding
It would be better if you first focus on finding the reasons behind the issue of the Echo Dot Not Responding. This is because, from the very next time when you face the same problem, you can troubleshoot it by your end.
Bad Internet Connection
This is one of the main reasons behind the issue of Alexa Slow To Respond. Yes, check your internet connection properly and if found any issue then contact your service provider now. Let us tell you that without a proper internet connection you won’t be able to use your device.
How To Fix This Issue?
To fix the issue of internet connection, you can turn off the Alexa device and the internet device. Turn it ON again and check if it starts working or not.
Alexa Is Not Able To Hear You
It may happen several times that you ask Alexa to perform any task and it will fail to hear or respond. This is a very common issue and it really irritated users many times.
How To Fix This Issue?
First, check your internet connection, if that is working properly then reboot the device. Make sure that you have placed the device near you. Call our technicians if you are still facing the issue.
Alexa Is Not Communicating With Other Devices
One of the main reasons why people buy this device is, it can connect with smart home devices. Hence, you can say, “Alexa, open the lights” and before you enter your house all the lights will turn ON automatically.
Wait!!! Sometimes it may happen that Alexa will stop communicating with any device and at that time we understand how bad you would feel.
How To Fix This Issue
To resolve this issue first you have to check if your smart device is compatible with the Echo device or not. If your smart device is not compatible then we can’t help you with this but if that is not the case then call on our toll-free numbers now.
Other Reasons Behind Why Alexa Device Not Responding
If you have tried all the above steps and even after your device is not responding in a true manner then follow the steps that have been given below.
Check The Power Plug First
At very first, you should check if the power plug is inserted properly or not. As many times because of these silly things, we thought that Alexa is not responding. Also, make sure that the power cable is inserted properly to the device and the adapter.
We hope that this method will resolve the issue. In case, you are still facing the same issue then jump to the next step.
Check If The Light Ring Is Red
Have you checked the light ring on the top of the Alexa device? If that ring is found to be red then it simply means that you have mute the device. Hence, unmute the device now and enjoy Amazon Alexa.
Distance Between You And Alexa
Make sure that you have placed the Alexa device in the middle of the room from where it can listen to your commands clearly. In case, the distance between you and the device is huge then change the position of the device to resolve the issue of Alexa Not Responding.
Apart from the above reasons, one major reason behind the issue of Alexa Slow To Respond is, there may be any object between you and Alexa like a wall or anything. In addition to that, make sure that the devices like microwaves, etc. should not interrupt the path of Alexa.
How You Can Fix The Issue Of Alexa Is Not Responding?
Some of the easy ways to resolve the issues are as follows:
Restart The Device
To resolve the issue what you have to do is, simply turn the device off, wait for a while and restart the device. Check if the issue got resolved or not.
Voice Training tools
With the help of voice training tools, what you can do is, you can easily convey the Alexa in case the device fails to understand you.
If you have tried everything and still you are facing Alexa Not Responding Issues then my friend it’s time to call us on our helpline numbers. We are available here 24*7 to resolve every issue of yours.
Call Us Now!!!