Alexa Helpline Number For Amazon Echo Troubleshooting | Alexa Not Working

A lot of people on the web search for Alexa Helpline Number, do you ever think why? Echo is a well-renowned name all over the world and uncountable people are using Alexa today for one or other tasks.

When we start using the Echo device, sometimes we may have to deal with one or other kinds of Alexa Issues. Not all the time it’s Echo’s fault but sometimes the users are responsible for why Alexa stopped working.

If you are also one of those users whose Alexa Not Working due to one or another reason then dial the given Alexa Helpline Number. We have a team of experts who will resolve any kind of Alexa problem in a short period of time.

In this guide, We are going to explain a few Alexa issues and how you can fix them. In addition to this, there is anything that you have stuck with then dial the given toll-free number now 1 800-795-6963.

Dial Alexa Helpline Number If Your Alexa Not Working

There are many Alexa issues because of which Alexa devices become unresponsive. We are going to let you know some troubleshooting methods to resolve a few Alexa problems.

1. Alexa Not Working

If you have found that your Alexa device is not working then do check the power connection first. After that, check your internet connection, update your Alexa app to the latest version, put Echo close to the router. Even after doing that so, if still, your Alexa Device Is Unresponsive then restart the Echo and the router both.

Most of the time, a quick restarting is enough to resolve the issues. After applying all the steps if still Alexa Not responding then dial the given Alexa Helpline Number.

2. Alexa Won’t Connect To Wifi

A faulty internet connection is one of the major reasons why is your Alexa Won’t Connect To Wifi. So, the first and the foremost thing that you should do is to check your internet connection. It may be possible your wifi goes down and this is why your Alexa Is Offline.

If you find that the internet is working perfectly, check the password of the current network connection. It may be possible that someone has changed the password and you have forgotten to update it from the Alexa app.

If still the issue will not be fixed then move your Echo a little close to the router. Several times, there’s too much gap between Echo and router because of which Alexa is not working properly. After applying all the methods, do call on Alexa Helpline Number.

3. Amazon Echo Error 73001

A bad internet connection or faulty router is the main reason behind Amazon Echo Error 73001. Hence, you will have to check whether your internet is working properly or not. If you find anything wrong then you may need to call your internet service providers.

After doing that, make sure that you have updated the Alexa app. An outdated Alexa app could be another reason for Alexa Error 73001.

4. Alexa Not Responding To Voice Commands

Check the internet connection if your Alexa Not Responding To Voice Commands. A good internet speed is required for the proper working of the Echo device. You may have noticed that almost half of the Echo issue occurs because of a faulty internet connection.

After doing that, restart the Echo and the modem because it is the most effective and easiest way to resolve the issue. If still there is no response then dial the given Alexa Helpline Number.

5. Alexa Red Ring

We all believe that red is the color of danger but not all the time. If you have noticed the Alexa Red Ring light then it’s the message that the microphone button is turned off. This is why Alexa is not able to respond to you. So, press the button given at the top of the Echo device with the sign of Mic.

6. Amazon Echo Registration Failure

If you have recently faced the Amazon Echo Registration Failure Error or Alexa Device Error 10:2:12:3:1 then there could be two possible reasons. Either you have done the Alexa Setup in an improper way or you haven’t used the device for a very long time.

If you haven’t used the Echo device for very long then you will have to download the latest update for your Alexa app and the Echo device. If you have already applied this step but still the Alexa Not Working then leave the Echo in download mode.

After setting the Echo device in download mode, leave it in the mute mode and then wait for at least an hour. Restart the Echo device and check if the issue gets resolved or not.

7. Alexa Offline

If you have found that your Alexa is in offline mode then you first have to check your internet connection. It may be possible that your wifi goes down or not plugged in properly. So, restart the router and check all the wires.

After doing that, move the Echo a little close to the router, update the Alexa app and remove the devices like T.V, Microwave between the Echo and router. Doing this will fix the Alexa Offline issue and your device will start working again.

Alexa Helpline


In this guide, I have discussed a few Amazon Alexa issues and their troubleshooting methods. Apart from the mentioned problems, if there is anything that you want to fix then dial the given Alexa Helpline Number Now. We are having a team of experts who is round the clock ready to help you. With years of experience, it is easy for them to resolve any problem.

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