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Alexa Having Trouble Connecting To The Internet | 1-800-795-6963 | Alexa Helpline Number

Is your Alexa Having Trouble Connecting To The Internet? If it is so then do check your internet connection, move the Echo device near the router, and update the Alexa app.

Let us tell you that it is very necessary to find the main reason before proceeding towards the troubleshooting method.

In this guide, we are going to discuss why your Alexa Won’t Connect To Wifi and what you should do to resolve the issue.

If you are looking for an immediate solution then dial the given Alexa Helpline Number 1-800-795-6963 and make your Echo device start working again.

Why Is My Alexa Having Trouble Connecting To The Internet?

A bad wifi connection, too much distance between the Echo and router, outdated Alexa app, wifi congestion are some of the main reasons why is Alexa Having Trouble Connecting To Internet.

To resolve the issue, we have arranged all the steps below. Follow them one by one until the Alexa Offline issue will not be fixed.

How To Troubleshoot When Alexa Won’t Connect To Wifi?

If your Alexa Having Trouble Connecting To The Internet, make sure that your internet is working perfectly, restart the router, restart the Echo device, check the wifi password, at last, reset Echo Dot.

  1. If your Alexa Not Working properly then it is necessary to check the internet connection in the very first place. A faulty network connection is one of the major reasons why Alexa Won’t Connect To Wifi.
  2. If you have checked the internet connection and found it is working perfectly, restart the Alexa-enabled device. This is one of the best ways to resolve technical glitches. So, turn off the Echo device and remove the power cable from the wall outlet. After waiting for 2-3 minutes, turn ON the device again. Check if still Alexa Having Trouble Connecting To The Internet or the issue gets fixed.
  3. If the issue is still the same then you have to check the wifi password now. There are the chances that someone may have changed the password and you forget to update it from the Alexa app.

Alexa Helpline

Advanced Methods To Fix When Alexa Won’t Connect To Wifi

If you have tried all the above-given methods but found that Alexa Not Responding. Don’t be sad, move further and try the advanced methods to fix the problem.

  1. It may be possible that you have placed the Echo far from the internet device. So, place your Alexa-enabled device close to the router to remove the issue.
  2. Remove all the interferences between the Echo device and the router. Most of the time, physical interferences are responsible for Alexa Having Trouble Connecting To The Internet.
  3. Now, we are going to let you know the last and the most effective ways to fix the error. If everything else failed to fix the Amazon Echo Error then reset the Echo Dot.

How To Reset The 1st Generation Echo Device?

This is the last troubleshooting method and will definitely help you to resolve the issue. To reset the Alexa device, follow the below-given steps.

  1. Locate the reset button that is given at the base of the Echo device.
  2. With the help of a thin paper clip, press the button until the orange light will change to blue.
  3. Wait for a while and the light on the Echo device turns ON again. The orange ring light on the Echo device means that your Alexa is in setup mode now.
  4. Connect Amazon Echo To Wifi and then register the Echo to Amazon account.
  5. You have completed the reset process and now you can use the Echo device.

How To Reset The 2nd Generation Echo Device?

If you are having the 2nd generation Echo device then do follow the below-given steps to reset the device.

  1. For at least 20 seconds, press the Microphone Off and the Volume down button at the same time. Wait until the light ring on the Echo device will not change to orange and then to blue.
  2. Just have a little patience and you will see that the light ring is turned OFF and then ON. The orange ring light on the Echo device means that the Alexa Setup mode is ON now.
  3. On your Alexa app, connect the Echo device with the available internet connection.

How To Reset 3rd Generation Echo Device?

If you are having a 3rd generation Echo device then do follow the below-given steps to reset the device.

  1. On your Echo device, press and hold the action button for at least 30 seconds until the light ring will changes from orange to blue.
  2. Just have a little patience and you will see that the light ring is turned OFF and then ON. The orange ring light on the Echo device means that the Alexa Setup mode is ON now.
  3. On your Amazon Alexa app, connect the Echo device with the available internet connection.

Alexa Helpline

Conclusion

In the guide, we have discussed why is Alexa Having Trouble Connecting To Internet and what you should do to fix it. One of the major reasons that could be responsible for this is a weak network connection. Even after following the steps if the issue still not gets fixed then call on Alexa Helpline Number now. We have a team of experts who are round the clock ready to help you.


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