Did you get your first Amazon Alexa at your home? That’s great! Are you all done with your Alexa setup process? Facing Alexa Device Offline or Echo Dot Offline error?
Make sure you do every process in the right way like do Alexa setup properly, connect Alexa to wifi, or else you’ll face a problem with your Alexa device.
In this blog, we are going to talk about the most common issues- Alexa Device Offline or Echo Dot Offline and how you can get rid of it. Additionally, We’ll also guide you to perform the setup process most easily.
So, let’s get into the major and common issue that is often queried about- Alexa Offline or Echo Offline.
If you need expert technicians to help to fix Alexa Device Offline dial our Toll-Free Alex helpline Number at +1 800-795-6963.
What is Alexa Offline or Echo Offline Error?
So before we jump into the solution of the problem, it is very important that you first know the problem, so that you can diagnose the problem correctly.
Alexa device offline issues are common but can easily troubleshoot if you know the exact cause.
Let’s suppose you are trying to Setup Alexa Echo, suddenly Alexa Offline or Echo Dot offline issue occurs. Is it irritating you? Don’t worry, just connect Alexa to WiFi correctly or take help from experts by dialing Alexa Helpline Number Toll-Free +1 800-795-6963.
it simply means your device isn’t connected to the internet.
Steps Why Alexa Offline Error or Echo Offline occurs:
1. Your Alexa isn’t connected well with the router
The primary reason behind the Alexa offline issue can be the device isn’t connected to the router well. So you need to make sure that your device is placed nearby to the router and also well connected with the wifi.
If you are unable to connect the Wifi with your Alexa echo device, you can take help from our certified technicians who are available round the clock at Alexa Helpline Number Toll-Free at +1 800-795-6963. Your Echo offline issue will be resolved immediately with our expert assistance.
2. Alexa app is not updated
Generally, most of the apps get automatically updated if the settings are kept at auto-update. In case, if you haven’t kept this setting and face the Alexa device offline issue, then you can simply update the Alexa app installed in your smartphone/tablet.
Continue Facing Alexa Offline Error and Echo Offline error? No worries, give us a call on our Toll-Free Alexa Helpline Number at +1 800-795-6963 anytime.
Updating the app to its latest version will help your Alexa device to work properly and turn your Alexa Device offline to online.
3. The router has the problem within
What if the problem is not with your Alexa? Another reason for your Alexa offline issue can be the router itself. To check this problem, you have to see whether your router is showing green light or not.
If it is showing green light then the router is fine but in case if the light that pops up in your router is red, then the defect could be in the router itself. For such, you can directly contact the service provider and try to resolve the router issue so that your Alexa Echo dot offline issue can be resolved.
4. Try to check the adapter of the Alexa device
The proper supply of the power source to the Alexa device is very crucial so that the device can work properly. So you need the right adapter so that your Alexa can get a proper power supply.
Try to check whether you are using the adapter which you received with the device itself.
The original adapter will give the proper power supply which is required for your Amazon Alexa. In case, still you are facing the Alexa device offline problem, then you can get in touch with us anytime via Alexa toll-free number.
The easy Setup process with just 3Steps!
So, it’s time that we dive into the simple steps of Alexa Setup or Echo Dot Setup! We don’t want you to get stuck with any of the steps with your setup procedure. Therefore here we have provided the easiest way of setup, installation, and configuration of your Amazon Alexa.
Need help for Alexa Setup and Echo Dot Setup? Just dial Alexa Helpline Number at +1 800-795-6963 available 24/7 i.e. Toll-Free.
1. Switch on your Amazon Alexa to the power source
The first step is to switch on your Amazon Alexa device. You have to plug in the switches to the power source.
Once your device is on, a blue light will be shown which will eventually turn to an Orange light, and your device ready to start.
2. Download the Alexa App from the play store/ iTunes
Now it is time to download the Alexa app on your smartphone or tablet. You can get the app from the Play Store or iTunes and download it easily.
3. Configure the settings of your Amazon Alexa
For the configuration of the Alexa device, you need to check whether your device is connected to the internet or not.
A strong internet connection is recommended for better performance.
To Connect Alexa to WiFi, you need to go to the Application menu and select the“ Add device” option. Then choose the given name of your device mentioned in the options.
And then you can do the rest like setting your preferred language, etc. your Alexa will be now all set to get started.
So, alas we have come to the conclusion. We hope that this blog will be quite beneficial for you and would get you rid of Alexa Device Offline issues.
You can also dial our Toll-Free Alexa Helpline Number at +1 800-795-6963, available 24/7 to take calls.