The Alexa device by Amazon has gained so much attention nowadays and the reason behind it is it’s a virtual voice assistant. You just have to say it’s wake word and Alexa will start to respond to you back. You can then ask Alexa to play music, turn off the lights, etc. But how would you feel when Alexa will stop responding to your commands. Yes, we can understand that feeling and that is why we have come up with methods to resolve the issue of “Alexa Device Is Unresponsive”.
If you want an immediate solution then call us directly on the provided numbers. Our technicians will resolve the issue of “Alexa Not Responding” in seconds.
First, we will start with basic solutions to solve the issue. As it happens many times, that because of a small error, Alexa Slow to Respond.
Basic Solution To Resolve “Alexa Device Is Unresponsive”
You just have to follow all the steps that have been given below to resolve “Alexa App Says Device Is Unresponsive” or “Alexa Not Responding”.
- Check the Microphone Button
We have found many cases in which people forget to turn the microphone button and says that Alexa is not working properly. First, check if you have turned the microphone button ON or not. If not then turn the button ON which is located at the top of the device with the name MIC.
- Restart Amazon Echo Device
If you have tried the above step and are still facing the issue of “Alexa Device Unresponsive” it would be better if you restart your device. To do so, plug out all the wires from the Echo device and wait for some time. Turn the on-device ON and try to give Echo device command.
- Hard Reset Echo Device
If still, you are facing the same issue then you can either try this method or dial Alexa Toll-Free Numbers. To hard reset the device, you need to press the reset button first. You will then see that the blue ring on the Alexa ring has changed to orange. After doing that, turn the device off and then switch it ON again after some time. This will definitely resolve the issue of “Alexa Device Is Unresponsive”.
- Enable Or Disable Alexa Privacy
Even after following all the above methods, if your device is still facing the same issue then you have to try by enabling Alexa privacy. For the same, you need to press the button Alexa which helps to enable the device. When you press the button again, you will be able to listen to Alexa.
Advanced Solutions To Resolve Alexa Device Is Unresponsive
If the basic solution has not helped you to resolve the issue then jump to the advanced solution. If we researched properly then wrote each point after practical application. We are sure that these wilds definitely work for you. If you are looking for an immediate solution then you can also take help from Alexa Helpline Number.
- Make Sure-Light Ring Is Not Red
If you have been using the Alexa for a very long time then you may know that the light ring displays a variety of colors and each one of them indicates many things. If the Alexa light ring shows red color then my friend simply means that the device is in trouble understanding you. Hence, for the same, make sure that you have turned ON the MIC button.
Place Your Echo On an Ideal Location
Make sure that you have placed your Echo device in a very ideal place. Yes, the place of your ECho device also is one of the main reasons behind this Amazon Echo Troubleshooting”. Hence, be sure that there is no object or wall in between you and the Echo device. In addition to that, take away electronic gadgets like microwave, TV, etc.
- Use The Voice Training Tool
It can also be possible that Alexa is not responding to you because of your language accent and to solve this issue we have the option of Voice Training Tool. To do the same, you have to go to the “settings” from there click on the “voice training” option. When you do that, it will then ask you to speak 25 phrases so as to understand you properly. You just have to read the phrase loudly and clearly.
Follow all the steps that we have given above to resolve the issue of Alexa Device Is Unresponsive. It may also be possible there is something not good with your connection. For the same, we are going to explain a few points. Just apply them and see the magic.
Why Is My Alexa Won’t Connect To Wifi?
Behind the issue of “Alexa Device Is Unresponsive,” it can also be possible that you haven’t connected Alexa to wifi properly. Hence, follow the steps that we have given below. We are going to provide you with basic solutions that you can apply to take anybody’s help.
- Check Your Router
First, make sure that the router is working properly. For the same, you have to check if there is any red light on the router. If yes, then contact your network service provider. Or, you can also resolve the issue by restarting the router.
- Restart Alexa Device
If your router is working fine but still you are facing the issue to connect Alexa To Wifi then try to resolve the issue by restarting the Alexa device. For the same, plug out the power cable and let the device off for some time. Turn ON the device and check if it is working properly or not.
- Check The Wifi Password
Check to which wifi network your Alexa device is connected with. Also, before connecting the device to the internet, make sure that you are entering the right password.
In the last, we just want to say that apply all the steps properly and after reading the instructions carefully. If you have tried all the steps and are still facing the issue of “Alexa Device Is Unresponsive” then it’s time to call on Alexa Helpline Numbers.
The dedicated team of technicians that we have will resolve the issue in just a few minutes. You just have to call on the given numbers and rest you can be left upon them.