Alexa Connection Issues

How To Fix Alexa Connection Issues? Easy Methods To Fix This Trouble

Alexa is one of the best voice assistant devices ever. Through your voice, you can control smart home gadgets, set reminders, video call your friends, play your favorite songs, and much more. Everything is just perfect about this device except Alexa Connection Issues

If you are also the one who is facing the same trouble then follow this guide. In this troubleshooting guide, we are going to tell you each and everything needed to fix Alexa Issues. 

So, don’t stress much and come with us!!! 

Reasons Behind Alexa Connection Issues

Possible reasons why your Alexa Not Responding are provided below. 

  1. Faulty Internet Connection 
  2. Faulty modem or router 
  3. Wrong wifi password 
  4. Physical barriers between the router and modem 
  5. The router is placed too far from the device 

Alexa Helpline

How To Fix When Alexa having trouble connecting to the internet?

To fix Alexa Connection Issues, you just need to follow the steps that have been given below: 

Check Your Internet Connection

Make sure that your router is working perfectly. Without proper internet connectivity, you have to face the trouble of “Alexa trouble connecting to the internet”. 

To check your router, try to connect any other device, if found anything wrong then do call your network service providers. 

Restart Modem

Restarting a technical device is one of the best ways to fix the trouble easily. So, try to fix Alexa Connection Issues by restarting your modem. 

Restart The Echo Device 

If you have restarted the modem and still Alexa not working, do restart the Echo device. To do so, you just have to remove all the wires and wait for some time. After a while, reinsert all the cables and check if Alexa Connection Issues got resolved or not. 

Check The Wifi Password 

An incorrect wifi password leads you to face many connection related issues. Hence, you should check the password of wifi. At the time of the Echo setup, sometimes we enter the wrong password and Alexa saves it automatically. 

Hence, it tries to connect with the wrong password and we end up facing Amazon Echo Dot not working

Minimize the Distance B/W The Modem And Router

Many Echo users used to place their devices far from the router. The Echo device finds it difficult to connect to the network due to much distance. Hence, we suggest you minimize the distance between the router and the Echo. 

Remove Physical Barriers

In case you have placed the device near to the router and wifi is also working well. In this case, we like to suggest you remove physical barriers between the router and the Echo device. 

By physical barriers, we mean brick walls, inforced doors that can block Wi-Fi signals, and concrete walls

Or else, it may be possible that you have connected too many devices with single wifi. Check wisely and then try to fix why Alexa routines not working

Reset The Device To The Factory Reset

If you have tried each and everything to fix the trouble and all else fails. Try to fix the issue by resetting the device to factory reset. 

In case you need any instructions to fix the trouble, do call on given Alexa helpline numbers. The dedicated team of experts is always ready to help you. 

How To Fix Alexa Not Responding To Voice Commands?

Apart from major Alexa Connection Issues, the trouble of Alexa Echo not responding to voice commands is that one irritates it’s users a lot. There comes the time when you give a command to your device and it fails to respond to you back. 

In this situation, follow the methods that have been given below. 

Check Your Internet Connection

Make sure that your router is working perfectly. Without proper internet connectivity, you have to face the trouble of “Alexa trouble connecting to the internet”. 

To check your router, try to connect any other device, if found anything wrong then do call your network service providers

Check The Microphone

Many times, we forget to turn On the microphone button and start reacting for Alexa not responding to voice commands. 

So, we would like to suggest you check the microphone. The button should be turned ON. 

Echo And Smartphone Should be Connected With the Same Network 

One of the major reasons behind Alexa Connection Issues is to connect the Echo and smartphones with a different network. 

So, you have to make sure that you have connected both, i.e Echo and smartphone with the same network. 

Echo Device Should Be In Wifi Range

Your Alexa has stopped working because you have placed it too far from the router. So, don’t think much and move the device a little closer to the router. 

Restart The Modem/Router

Restarting a technical device is one of the best ways to fix the trouble easily. So, try to fix Alexa Connection Issues by restarting your modem. 

Restart Alexa-ENabled  Device

Restarting the technical device is one of the best and easy ways to fix the trouble. To do so, you just have to remove all the wires and wait for some time. After a while, reinsert all the cables and check if Alexa Connection Issues got resolved or not. 

Reset The Device To The Factory Defaults 

If you have tried each and everything and nothing has worked in your favor then reset the Echo device to the factory defaults. This will help to reset all the settings back to normal and help you to fix Alexa Connection Issues. 

Call Us Anytime…

Alexa Helpline

In this troubleshooting guide, we have told you how you can fix all Amazon Alexa Connection Issues easily. In case you have followed all the steps and still Alexa having trouble connecting to the internet or Alexa announcements not working, call us on the given Alexa Helpline Number. 

We know that sometimes it’s not easy to fix the issues by ourselves. This is why we are suggesting to call us on a given helpline number. You can call us anytime you want, we are 24*7 available.


Tags in


Leave a Comment

Your email address will not be published. Required fields are marked *

Call Now