How Do I Fix When Alexa App Not Working | Alexa Not Working

Are you curious to know why my Alexa App Not Working

Ahh! Let us tell you that this is one of the common Alexa Issues that can be fixed easily. Actually, there are many Alexa users who have faced this problem many times. 


There could be several reasons responsible for the Amazon Alexa App Not Working problem. 

In this guide, 

We are going to explain to you the cause behind Alexa Not Working app with their troubleshooting methods. 

For any kind of related issue, you can take help from our experts. To contact them you just have to dial the given Alexa Helpline Number. 

Why Is My Alexa App Not Working?

It happens most of the time that an Alexa user issues a command but Alexa Not Responding to anything. Several reasons could be responsible for Why Is Alexa Not Working

We have mentioned some of the common reasons responsible for the Alexa App Not Working below: 

  1. Less space in your smartphone 
  2. Outdated Alexa app 
  3. Alexa is not connected to the internet 
  4. The echo device is placed too far from the router 
  5. The application needs to be installed again

How To Fix When Amazon Echo Dot Not Working On Android?

We are going to provide you with some common troubleshooting methods needed to fix why is Alexa not working with its app. 

Let’s try to fix this issue, 

1. Check The Space 

You must know the fact that an Alexa app has an inclusive interface and there is much going on in the backend. You may not be aware of the fact Alexa first downloads and then removes all the data itself. 

Hence, it is very necessary to have at least 3GB of extra space on your smartphone. 

This is one of the major reasons why your Alexa App Not Working

So, you have to check the space in your android device. Delete all the unused files and other applications to create at least 3GB of space. 

We are again reminding you that this much space should always be available on your smartphone. 

Many Alexa Issues will be resolved if your device will have free space to run Alexa app smoothly. 

2. Restart The Echo Device

Even after clearing all the space from the smartphone if still, your Alexa Won’t Respond, restart the device now. 

Many times, when you continuously use the device, Alexa Stopped Working. In that case, what you need is a quick restart. 

This method will quickly resolve the error without paying much effort. 

3. Update The App 

It may also be possible that you might be running an outdated version of Amazon Alexa. This could be one of the main reasons why your Alexa App Not Working.

Hence, first, check whether you have installed the latest version of the app or not. 

If you don’t want to be in the mess then turn on the automatic updates on your android device. This will help you to update the Alexa app and other applications automatically. 

Also, you will not have to face any kind of problem like this. 

4. Check Your Network Connection

Another possible reason why the Echo device is not working could be because your Alexa Won’t Connect to WiFi

So, you need to verify whether your internet connection is working properly or not. 

Until the Alexa app will not connect to the internet properly, you can’t benefit from all the Echo device features. 


How Do I Connect Alexa To The Internet?
  1. Download the Alexa app to your smartphone. 
  2. Open the app and tap on “devices”. 
  3. On the next screen, click on “Echo and Alexa”. 
  4. Select the device that you want to connect to Alexa. 
  5. If it is listed “Offline” it means you are not connected to the internet. In case if it is listed “online”, you don’t need to connect it again to the internet. 
  6. When the next page will be opened, tap on the word “change”. 
  7. When your device will be connected to the wifi, check if still your Alexa App Not Working or issue gets resolved. 

Alexa Helpline


In this guide, we have discussed all the reasons necessary to fix why your Alexa App Not Working. Hence, all the methods that are mentioned in this article are enough to deal with all the Alexa Issues

You can also call our experts anytime you want as they are 24*7 available for you. They are experienced enough to deal with any kind of Alexa-related problem. 

So, don’t think much and call us now on the provided helpline numbers.

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